Privacy And Policy

Welcome to Windsor Hotel and Resort. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.  

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1. Information We Collect

We collect different types of information to provide better services, including:  

1.1 Personal Information
When you book a room, sign up for our newsletter, or contact us, we may collect:  
- Name  
- Email address  
- Phone number  
- Postal address  
- Payment details  
- Identification documents (e.g., passport, NID)  

1.2 Non-Personal Information
We may collect information automatically when you use our website, such as:  
- IP address  
- Browser type  
- Device type  
- Website usage data (e.g., pages visited, time spent)  

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2. How We Use Your Information

We use the collected information to:  
- Process bookings and payments  
- Improve customer service and website experience  
- Send promotional offers (if you opt-in)  
- Respond to inquiries and requests  
- Ensure security and prevent fraud  
- Comply with legal requirements  

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to:  
- Enhance website functionality  
- Analyze traffic patterns  
- Remember user preferences  

You can manage cookie settings in your browser, but disabling them may affect website performance.  

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4. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share data with:  
- Service Providers(e.g., payment processors, IT support)  
- Legal Authorities (if required by law )
- Business Partners for special promotions (with your consent)  

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5. Data Security 

We implement security measures to protect your personal data. However, no online platform is 100% secure, and we encourage users to take precautions when sharing personal information online.  

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6. Third-Party Links 

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.  

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7. Your Rights

Depending on applicable laws, you have the right to:  
- Access, update, or delete your personal data  
- Opt-out of marketing communications  
- Restrict or object to data processing  

To exercise these rights, contact us at **[Email Address]**.  

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8. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect their personal data.  

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.